Frequently Asked Questions
Check the FAQ section first for instant help and save time.
- General
- Subscription and Billing
- Portfolio and Data
- Data and Financial Statements
- Technical and App Support
- API, Features and Product Requests
- Support and Assistance
Tijori is a financial research and analytics platform that provides company-level insights, financial data, market intelligence, and investment-related information to help users make well-informed decisions.
No. Tijori does not provide Portfolio Management Services (PMS), investment advisory, or stock recommendations.
Yes. Research reports are available under the Company page. Navigate to the respective company and select the 'Reports' section to access them. For example, reports for Tata Chemicals Ltd can be viewed here.
Tijori offers both monthly and yearly subscription plans.
Yes. Monthly subscriptions are recurring and will renew automatically unless cancelled prior to the renewal date.
Navigate to 'Account Section' → 'Manage Account' → 'Billing' → 'Plans & Payment', where you will find the option to cancel your subscription.
As per our policy, cancellation requests must be submitted before the renewal cycle — generally 48 to 72 hours prior to the renewal date.
Yes. Refund requests raised within 48 hours of subscription activation are eligible for a refund, subject to our refund policy.
An automatic plan switch is currently not available. To upgrade, please cancel your existing subscription, allow it to complete its active duration, and then re-subscribe under the new plan.
No. Tijori does not deduct any charges without user authorization or prior subscription consent.
Please share the transaction ID, payment screenshot, and your registered email address here with our support team for verification and resolution.
To include your GST details on invoices, click your Profile icon in the top-right corner, navigate to Manage Account → Billing → Billing Details, and enable Tax Invoices. Once saved, all future invoices will include your GST details. Previously issued invoices will not be updated.
Yes. Supported broker and portfolio integrations can be synced through the platform settings.
Free users can create 1 auto-sync portfolio account, while Premium users can create up to 5 portfolio accounts along with a family portfolio view.
This option is currently not available. We will notify users if this changes in a future update.
Yes. Paid plans support syncing of multiple demat accounts within the platform.
Portfolio data is updated automatically with a short delay. New transactions may occasionally require a manual re-sync to reflect the latest positions.
Yes. If you are a Zerodha user, you can upload your trade book directly in the supported format. For other demat accounts, the data will need to be converted to the Tijori-compatible format before uploading.
Please try re-sync the account. If the issue persists, contact support with relevant screenshots and account details for further assistance.
Tijori tracks your portfolio using a mutual fund-style NAV system. Investments add units, withdrawals remove units, and the NAV changes based on your portfolio value, ensuring returns are measured independently of deposits and withdrawals.
The XIRR calculation takes into account both realized and unrealized gains. We use data from transaction reports, which contain every individual buy and sell transaction, and utilize this information to calculate the XIRR.
Yes. Mutual Funds are trackable for Premium users via PAN. Please follow these steps within the application: Go to Portfolio > Manage > Skip & Import Mutual Funds > Add PAN number & Mobile number > Confirm & get OTP.
Yes. Financial data downloads are available to paid subscribers.
Yes. Tijori has a dedicated Raw materials page that tracks and displays price changes over time.
TTM stands for Trailing Twelve Months. It reflects a company's financial performance over the most recent four consecutive quarters, offering a rolling view of the latest annual data.
TJI stands for Tijori Index. These are custom sectoral and thematic indices created to benchmark companies against their relevant industry peers rather than broad market indices.
Unfortunately, we cannot share the underlying price data directly because of our licensing agreements. However, we are permitted to display price changes.
Providing real-time market quotes requires exchange licensing agreements and adherence to specific data distribution rules. To ensure the platform remains accessible to a broad range of users, we focus on providing price movements and analytical insights rather than direct real-time quotes.
Yes. Tijori currently offers an Android application available for download on the Google Play Store.
An iOS application is currently not available.
Please ensure that the application is updated to the latest version. If the issue persists after updating, contact our support team with details of the problem.
Public developer APIs are currently limited. Users with enterprise or custom data requirements may contact our support team to discuss available options.
A referral or reward-based programme may be introduced in the future. Users are welcome to share suggestions with the support team.
Yes. Tijori continuously enhances its platform by evaluating user needs, gathering feedback, and refining existing features.
Users can reach our support team via email or through our official communication channels.
Yes. Tijori periodically connects with users via Google Meet or voice calls to gather feedback and improve platform features.
Our support team typically responds within 5 to 10 minutes. Response times may vary based on query volume and issue complexity. Please note that response times on weekends (Saturday and Sunday) may be longer than on working days.
Yes. User feedback and feature requests are actively reviewed by the product team and considered for future development.